We are aware some users are experiencing issues accessing their Yahoo Mail using third-party mail clients. Removing and re-entering your Yahoo Mail password in the email client should solve this. Read our help article for more information and steps. You may also access Yahoo Mail on the web at mail.yahoo.com or using the Yahoo Mail app for iOS or Android.

Clear your web browser cache on a computer

A web browser's cache stores temporary instances of webpages, allowing them to load faster. This data is supposed to be recreated each time you visit a webpage, but sometimes things go wrong and the data gets corrupt. You can clear your cache (deleting the temporary files) to fix things like outdated pages and webpages freezing, not loading, or being unresponsive.

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