We are aware some users are experiencing issues accessing their Yahoo Mail using third-party mail clients. Removing and re-entering your Yahoo Mail password in the email client should solve this. Read our help article for more information and steps. You may also access Yahoo Mail on the web at mail.yahoo.com or using the Yahoo Mail app for iOS or Android.

Fix DNS errors

It can be frustrating when websites don't work the way they're supposed to. If you're unable to access a Yahoo website, but others load just fine, you may be experiencing a DNS issue.

What is a DNS?

DNS stands for "Domain Name System." It's a necessary part of accessing the internet. When you type the name of a URL into your browser bar, a DNS will translate that address into a numerical IP to connect you to the intended site.

How do I resolve a DNS error?

  • Try accessing the website on another browser or device. If this resolves the issue, you'll just need to make sure your preferred browser is supported and updated to the latest version.
  • Try accessing the website from another internet connection. For example, if you've been trying to reach the site on your Wi-Fi connection, switch to cellular data on a smartphone.
  • If the troubleshooting above fixes the issue, contact your Internet Service Provider (ISP) for assistance with the original device or connection.
  • If the troubleshooting above didn't fix your issue, you may need to update or refresh your DNS settings, which your ISP can also help with.

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