We are aware some users are experiencing issues accessing their Yahoo Mail using third-party mail clients. Removing and re-entering your Yahoo Mail password in the email client should solve this. Read our help article for more information and steps. You may also access Yahoo Mail on the web at mail.yahoo.com or using the Yahoo Mail app for iOS or Android.

Child and family account limitations

Child accounts are accounts registered with a date of birth indicating they're 17 or younger. These accounts are unable to do certain things on Yahoo sites and, if they're under 13, are managed by a family account. Once created, a child account cannot be separated from the parent.

Can I create a new child account?

  • You are under 13 - No.
  • You are between 13 to 17 - Yes.