We are aware some users are experiencing issues accessing their Yahoo Mail using third-party mail clients. Removing and re-entering your Yahoo Mail password in the email client should solve this. Read our help article for more information and steps. You may also access Yahoo Mail on the web at mail.yahoo.com or using the Yahoo Mail app for iOS or Android.

Fix problems with Yahoo Mail

We are constantly working on improving Yahoo Mail and making sure we are up to date with the latest technology in order to provide you with the best mail experience. Sometimes something may not work like it's supposed to, use this guide to fix it.

Live agent help - Contact paid premium support at (800) 745-0739

Disable ad blocking software specifically for the Mail website

Ad blockers add code into your browser in order to block ads, which can negatively impact email performance and functionality. You can unblock ads on Yahoo Mail to avoid these issues.

The website, buttons, or menus aren't working or are slow

Can't sign in or have security concerns

Can't send or receive emails

Emails are missing

Scroll bars are missing on Mac

  1. Click the Apple menu Image of the Apple Logo..
  2. Click System Preferences.
  3. Click General.
  4. Beside "Show scroll bars," click Always.

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